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Eventumbot
Event chatbot

Event chatbot for conference attendee support

The Eventumbot chatbot is one capability of the conference platform: 24/7 FAQ, agenda answers, notifications and live chat with organisers through Facebook Messenger and a website widget. No extra app to download.
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Why an event chatbot sits next to the programme, not instead of it

Attendees ask the same practical questions at every meeting. The chatbot answers from the agenda, FAQ and venue facts you already maintain in Eventumbot, so the info desk is not repeating room numbers while the scientific record lives somewhere else.
Automated communication
Personalised messages based on attendee profile, location and the services they selected.
No extra app
Web widget and Facebook Messenger. No logins invented for a two-day congress.
Faster support
24/7 FAQ, instant answers, and a live chat path to organisers when the bot should not guess.

Content the bot can actually use

A chatbot is only as honest as the records behind it. Eventumbot feeds agenda, speakers, FAQ, registration profiles, sponsors and nearby points of interest from the same operational layer as the rest of the meeting.
Agenda and speakers
Session times and people, not a PDF the bot cannot parse.
FAQ and venue
Tickets, directions, admission, wifi and the questions your volunteers already know by heart.
Sponsors and exhibitors
Partner facts attendees ask for on the floor.

Communication with context

Notifications, reminders, a website widget, live chat and optional add-ons (networking, live polls, voicebot, gamification, beacons) sit on the same event, not a second product login.

Example conversations and limits

Typical exchanges the chatbot handles from the agenda and FAQ you maintain, and where it hands over to a person. The bot answers only from the information it is given and does not promise anything the platform does not support.
Attendee: “When is the opening keynote?”
Bot: gives the date, time and room from the current programme, with a link to the session.
Attendee: “How do I get to the venue?”
Bot: gives directions from the FAQ and the address; the same text as on the event website.
Attendee: “I need a refund.”
Bot: does not decide. It offers live chat with the info desk, where an organiser answers.
Channels and scope
Facebook Messenger and a website widget, plus live chat with organisers. Other messaging platforms are not part of this page’s offer.

Frequently asked questions

Solutions

  • Conference app
  • Event website
  • HackBelgium story
  • How to build an event chatbot

Book a demo

Help conference attendees find agendas, venue information and answers through an event chatbot with Messenger, website widget and live chat.
Book a demoSee conference software